Frequently Asked Questions

Questions about booking offers

Is there a charge for using the TUM Job Portal?

Free ads in the “Free” category are available for theses. The services for these free job ads correspond to the ‘Starter’ category. All other job ads are subject to a fee and can be placed in the “Starter,” “Pro,” or “Premium” categories, each with different additional services.

How much do the additional services cost and where can I find the prices?

All prices and detailed descriptions of the offers can be found under “For employers” on our job portal.

How do I book a selected offer, for example a PREMIUM ad?

After registering or logging in to the TUM job portal, you can book the services directly from the offer overview by adding the relevant offers to your shopping cart and proceeding to checkout. You will immediately receive an automatic booking confirmation and the invoice from us by email. Once payment has been received or proof of payment has been uploaded, we will activate the paid offers. You can then determine the period during which your offer will be visible online or on campus. Offers can be booked up to one year in advance.

Can we send you advertising material (flyers, posters) about job vacancies or events for students so that you can forward or display them?

We do not distribute advertising material from companies and cannot automatically forward your materials or information to students (not even via newsletter). For this purpose, you can book various services, which you can find in full under “For employers.”

Questions about posting offers

How can I post an ad?

First, you must register for free. Register now. If you are already registered, you must log in. Then you can create any number of job offers using the form provided under “Create job ad.” Ads in the “Free” category are published immediately.

I have booked and paid for a paid ad. What do I do now?

We can only activate your ad once we have received your payment or you have uploaded proof of payment via the job portal. Once your payment has been confirmed by the accounting department or the uploaded proof of payment has been verified, you will automatically receive an email. This email will explain how you can activate your ad. If you book and pay for the offers in advance (contingent booking), you can activate your ad immediately upon creation.

Can I send you my ad by e-mail?

Ads are published exclusively by the provider directly on the TUM job portal (see above). This makes the process faster and gives you access to your ad at any time, allowing you to add to or delete it.

How long will my ad remain online?

To ensure that ads remain up to date, all ads have a specific duration and are automatically deactivated after this period has expired. Ads in the “Free” category remain online for 4 weeks. After that, the ad is automatically deleted unless you book a paid Classic or Premium ad. Starter, Pro, and Premium ads can be booked for 4 and 12 weeks and can also be extended. Ads for career events, scholarships, and competitions can be booked for 2 weeks or 4 weeks.

How can I add a PDF, logo, or web link to my ad?

Each ad category offers different services—select the category you want. Once you have booked and payment has been received or proof of payment has been uploaded, the services will be activated for you. You decide when you want to use them. You can enter your logo and web link directly in the profile form. You can upload PDFs when creating the job advertisement as soon as the “Pro or Premium Ad” field is available after we have activated it.

How can I edit or delete my entry?

You can use your password to log back into the TUM Job Portal at any time and edit (change or delete) your listing.

Questions about logging in

How do I get a company login?

Register as a company/institution free of charge using your email address. Immediately after registering, you will automatically receive an activation link. Please click on this link to gain access to all offers. You can then post your ad or book offers at any time.

Can I specify more than one contact person per company?

The company login is personalized, which means that only one contact person can be specified. However, multiple logins with different email addresses can be created for the same company. To keep track of your booked ads, we recommend registering your company with a login on the job portal. Multiple users with different email addresses from the same company cannot be merged.

I have forgotten my login details (password).

Go to “Forgotten password.” Enter the email address you used when you first registered and click on “Send password.” You will now receive an email from us with a link. Click on this link and edit your details in your “Profile.”

My colleague who is already registered has left the company or is no longer responsible. How can I change the email and password?

If you have access to the email address you originally used, simply click on “Forgot password” and a new activation link will be sent to the email address you provided. You can then change your master data and email address in “Profile.” If you do not know which email address your company/institution is registered with, we can provide you with this email address. If you do not have access to this email address, please simply re-register with your company.